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Basic Product Information

Where does your wool come from?

We buy wool from New Zealand. They are the leaders with the science, engineering and infrastructure to properly clean wool to be used as a professional building product. At the quantities we require to make your insulation, properly cleaned and grade

What if I am allergic to wool? Can I still use your insulation?

Wool is hypoallergenic.  'Allergic' reactions are often confused by itchy skin from an extremely coarse wool fiber used in a sweater some 30-50 years ago.  Those same folks (one of us included) are likely spending loads of time wearing merino wool no

Is Havelock Wool fire resistant?

Short Answer : Havelock Wool conforms to Class A of the ASTM E84 test. We put our wool through the ASTM E84 test which is the industry standard for assessing the surface burning characteristics of building products. There is no pass or fail for the E

Do you treat the wool to deter insects?

Yes. We apply a slight amount of boric (less than 1% by weight) which deters all insects including moths. Across our >40,000 projects we have had zero issues with any type of infestation.  Our wool is also thoroughly washed with a detergent and scour

How are the sheep treated (animal welfare)?

Animal welfare is one of many reasons we source our wool from New Zealand. Their Animal Welfare Act 1999 governs how animals are treated and is enforced quite strictly. See the document here.The very last clause, 59, was added a few years ago by the

I heard wool absorbs water, why is that a good thing?

Wool actively manages Humidity. Wool fibers are hygroscopic, meaning they absorb and release water vapor. In fact, wool can hold up to 33% of its weight in moisture while still feeling dry. By trapping moisture inside the fiber, where mold spores can

What chemicals are used to clean the wool?

Water, organic detergent and we add <1% boric acid as an insect repellent.

What are the brown specs in the wool?

Vegetable matter or (VM). This is common in all wool.

How does importing NZ wool make this product "green"?

Likely the most efficient logistics in the world. ~20k kg in a 20' container.